sgjili Terms & Conditions

1. Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," "you") and sgjili ("Company," "we," "us," "our"), the operator of the online gaming platform accessible at sgjili.net and all associated subdomains, mobile interfaces, and related services (collectively, the "Platform").

By registering an account, logging in, depositing funds, claiming a bonus, or participating in any game or betting activity on sgjili, you unconditionally accept these Terms in full. Your continued use of the Platform following any amendment to these Terms constitutes your acceptance of the revised version.

These Terms should be read in conjunction with our Privacy Policy and Responsible Gaming Policy, both of which are incorporated herein by reference and form part of the overall agreement governing your use of sgjili.

sgjili reserves the right to update, modify, or replace any portion of these Terms at any time. Players will be notified of material changes via email or a prominent notice on the Platform. It is your responsibility to review these Terms periodically.

2. Eligibility & Age Verification

Access to and use of the sgjili Platform is strictly limited to individuals who meet all of the following eligibility criteria:

• You are at least twenty-one (21) years of age, as required by the Philippine Amusement and Gaming Corporation (PAGCOR) for all online gaming participants in the Philippines;
• You are physically located within a jurisdiction where online gambling is lawful at the time of your participation;
• You are not a resident of any jurisdiction where participation in online gambling is prohibited by applicable local law;
• You are not a current employee, contractor, or immediate family member of sgjili or any of its affiliated game providers, payment processors, or technology partners;
• You are not subject to a self-exclusion order or PAGCOR-mandated exclusion from online gaming platforms.

sgjili employs age verification procedures at account registration and prior to processing any withdrawal request. If at any point it is determined that a player is under the age of 21, the account will be immediately suspended, all pending withdrawals cancelled, and any deposits or winnings held pending investigation in accordance with PAGCOR guidelines.

3. Account Registration

To access real-money games and betting services on sgjili, you must complete the account registration process and provide accurate, truthful, and complete information including but not limited to your full legal name, date of birth, residential address in the Philippines, mobile number, and a valid government-issued identification number.

Each individual is permitted to maintain one (1) account only on the sgjili Platform. The creation of duplicate accounts — whether for the purpose of claiming multiple bonuses, circumventing account restrictions, or any other reason — is strictly prohibited. sgjili employs automated and manual detection systems to identify duplicate registrations.

You are solely responsible for maintaining the confidentiality of your sgjili login credentials, including your username, password, and any two-factor authentication codes. You must notify sgjili immediately via [email protected] if you suspect any unauthorised access to your account.

sgjili shall not be liable for any losses arising from your failure to maintain the security of your login credentials. Any activity conducted through your sgjili account — whether authorised by you or not — shall be your responsibility until you have formally notified sgjili of a security breach and such breach has been acknowledged.

4. Know Your Customer (KYC)

In compliance with PAGCOR licensing requirements, Anti-Money Laundering Act (AMLA) obligations, and applicable Philippine financial regulations, sgjili conducts Know Your Customer (KYC) verification on all registered accounts. KYC verification is mandatory before any withdrawal can be processed.

KYC documentation requirements typically include:

• One (1) valid government-issued photo identification (e.g., Philippine passport, SSS ID, UMID, PhilSys National ID, driver's licence, PRC ID, or Voter's ID);
• Proof of residential address dated within the last three (3) months (e.g., utility bill, bank statement, or barangay certificate);
• Proof of ownership of the payment method used for deposits (e.g., GCash account screenshot, bank statement header, or card photocopy);
• Additional documentation may be requested at sgjili's discretion for enhanced due diligence purposes.

sgjili reserves the right to suspend withdrawals, restrict account access, or terminate accounts where KYC documentation cannot be satisfactorily verified within the timeframe specified by the Company. All KYC documents submitted to sgjili are handled in accordance with our Privacy Policy and applicable data protection legislation.

5. Deposits & Withdrawals

sgjili accepts deposits and processes withdrawals through the following approved payment channels: GCash, PayMaya, Bank of the Philippine Islands (BPI), Banco de Oro (BDO), Metrobank, Visa, and Mastercard. All transactions on sgjili are denominated in Philippine Peso (PHP / ₱).

Deposit conditions:

• All deposits must be made from payment accounts or cards registered in your own name. Third-party deposits are prohibited;
• Minimum and maximum deposit limits apply per transaction and per day, as displayed within your sgjili account dashboard;
• sgjili does not charge deposit fees, though your payment provider may impose their own transaction fees;
• Deposits are credited to your sgjili wallet upon confirmation from the payment processor, typically within minutes for GCash and PayMaya.

Withdrawal conditions:

• Withdrawals may only be processed to a payment account registered in your own name and previously used for deposits, or verified through the KYC process;
• All KYC requirements must be fulfilled before any withdrawal is approved;
• Withdrawal requests are typically processed within one (1) Philippine banking business day, subject to verification checks;
• sgjili reserves the right to conduct additional identity or source-of-funds verification before releasing withdrawal amounts exceeding certain thresholds, in compliance with AMLA regulations;
• Active bonus wagering requirements must be satisfied before withdrawal of bonus-derived winnings.

sgjili does not accept or process payments in cryptocurrency, foreign currency, or via unverified third-party payment aggregators. Any deposit received through a prohibited channel will be reversed to the source where possible, less any applicable fees incurred.

6. Bonuses & Promotions

sgjili offers a range of bonuses, promotional credits, free spins, cashback rewards, and loyalty incentives to registered players. All bonuses and promotions are subject to the specific terms published on the relevant promotion page at the time of the offer, which shall prevail in the event of any conflict with these general Terms.

General bonus conditions applicable to all sgjili promotions include:

• Bonuses are available to eligible players aged 21 and above who have a fully verified sgjili account in good standing;
• Each promotion specifies a wagering requirement ("rollover") that must be completed before bonus-derived funds may be withdrawn. Wagering requirements vary by promotion and are displayed on each offer page;
• Bonuses have a defined validity period. Any bonus balance not converted to real-money winnings within the stated validity window will be forfeited without notice;
• sgjili reserves the right to withdraw, modify, or cancel any bonus offer at any time, with or without prior notice, subject to any regulatory obligations;
• Bonus abuse — including but not limited to multi-accounting, collusion, use of automated betting strategies, or deliberate exploitation of promotion terms — will result in immediate forfeiture of all bonus balances and account termination.

7. Game Rules & Fair Play

All games available on the sgjili Platform — including slots, live dealer tables, bingo, Royal Fishing, sabong, and sports betting markets — are governed by individual game rules published within each game interface. Players are responsible for familiarising themselves with the applicable game rules before participating.

sgjili uses certified Random Number Generator (RNG) technology for all applicable games, independently audited for fairness and compliance with PAGCOR technical standards. Return-to-Player (RTP) percentages for slot games are disclosed in the information panel of each game.

In the event of a technical malfunction, disconnection, or system error during a game session, sgjili will use commercially reasonable efforts to reconstruct the game state from server logs. Where a game outcome cannot be determined, the wager may be voided and the stake returned to the player's account. sgjili's decision in all technical dispute matters is final, subject to applicable PAGCOR dispute resolution procedures.

Bet limits — minimum and maximum per game round — are set by sgjili and/or the relevant game provider and are displayed within each game. sgjili reserves the right to adjust bet limits at any time without prior notice.

8. Prohibited Conduct

The following activities are strictly prohibited on the sgjili Platform and will result in immediate account suspension, termination, forfeiture of balances, and reporting to PAGCOR or relevant Philippine authorities where required:

• Registering more than one account per individual, household, or IP address;
• Providing false, misleading, or fraudulent information during registration or KYC;
• Using the Platform while under the age of 21;
• Using automated software, bots, scripts, or artificial intelligence tools to place bets or interact with games in a manner inconsistent with genuine human play;
• Colluding with other players or third parties to manipulate game outcomes, sports event results, or the integrity of any betting market available on sgjili;
• Engaging in any form of money laundering, structuring, or use of the Platform to obscure the origin of funds, in violation of the Philippine AMLA and related regulations;
• Exploiting software bugs, errors, or vulnerabilities in the Platform to gain an unfair advantage. Any such exploitation must be reported to sgjili immediately;
• Conducting any activity on sgjili that constitutes a criminal offence under Philippine law or the laws of any applicable jurisdiction;
• Harassing, threatening, or abusing sgjili staff, support agents, or other players through any communication channel.

9. Intellectual Property

All content on the sgjili Platform — including but not limited to the sgjili brand name, logo, game interfaces, promotional graphics, website design, written content, software code, and audio-visual elements — is the intellectual property of sgjili or its licensed third-party providers and is protected by applicable Philippine and international copyright, trademark, and intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the sgjili Platform solely for your personal, non-commercial entertainment purposes in accordance with these Terms. This licence does not permit you to copy, reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any content from the sgjili Platform without express prior written consent from sgjili.

10. Limitation of Liability

To the fullest extent permitted by applicable Philippine law, sgjili, its directors, officers, employees, affiliates, game providers, and technology partners shall not be liable for:

• Any direct, indirect, incidental, special, consequential, or punitive losses or damages arising from your use of or inability to access the Platform;
• Loss of funds resulting from unauthorised access to your account due to your failure to maintain credential security;
• Interruptions, delays, or errors in Platform availability caused by third-party infrastructure, internet service providers, payment processors, or force majeure events;
• Decisions made by players based on game outcomes, odds, or statistical information displayed on the Platform;
• Any gambling losses incurred through the use of sgjili, which are accepted by you as an inherent risk of online gaming.

Nothing in these Terms shall limit sgjili's liability for fraud, gross negligence, or any liability that cannot be excluded under mandatory Philippine law.

11. Account Suspension & Closure

sgjili reserves the right to suspend, restrict, or permanently close any player account at its sole discretion, with or without prior notice, in circumstances including but not limited to:

• Breach of any provision of these Terms;
• Suspected fraudulent activity, money laundering, or violation of PAGCOR regulations;
• Failure to complete KYC verification within the required timeframe;
• Discovery that the account holder is under 21 years of age;
• Identification of duplicate accounts;
• A valid self-exclusion request by the account holder;
• Regulatory instruction from PAGCOR or any competent Philippine authority.

Upon voluntary account closure by the player, any remaining real-money balance (net of applicable bonus amounts subject to active wagering requirements) will be returned to the player's verified payment method within seven (7) Philippine banking business days, subject to completed KYC verification.

Players wishing to permanently close their sgjili account may submit a written request to [email protected]. Self-exclusion requests are irrevocable for the duration of the exclusion period selected.

12. Responsible Gaming

sgjili is committed to promoting responsible gaming across all aspects of the Platform. We recognise that for some players, gambling can become problematic, and we take our duty of care seriously as a PAGCOR-licensed operator.

The following responsible gaming tools are available to all sgjili account holders at no charge:

• Deposit Limits: Set daily, weekly, or monthly maximum deposit amounts;
• Loss Limits: Restrict your net gaming losses over a defined period;
• Session Time Limits: Receive alerts or automatic logouts after a set duration of continuous play;
• Cooling-Off Periods: Temporarily suspend your account for 24 hours, 7 days, or 30 days;
• Self-Exclusion: Permanently or temporarily exclude yourself from the sgjili Platform for a minimum period of six (6) months.

If you are concerned about your gambling habits or those of someone you know, we encourage you to reach out to our support team at [email protected] or use the responsible gaming tools available in your account dashboard. Please play responsibly. 21+ only.

13. Privacy & Data Protection

sgjili collects, processes, stores, and protects your personal data in accordance with our Privacy Policy, which is incorporated into these Terms by reference, and in compliance with the Philippines Data Privacy Act of 2012 (Republic Act No. 10173) and the regulations issued by the National Privacy Commission (NPC).

By registering a sgjili account, you consent to the collection and processing of your personal data as described in our Privacy Policy for purposes including account management, KYC verification, payment processing, fraud prevention, responsible gaming enforcement, and regulatory compliance.

sgjili will not sell, lease, or otherwise commercially disclose your personal data to unaffiliated third parties except as required by law, PAGCOR regulatory requirements, or with your explicit prior consent. For full details on how sgjili handles your data, please review our Privacy Policy.

14. Amendments to Terms

sgjili reserves the right to amend, update, or replace these Terms at any time. We will provide reasonable notice of material changes through one or more of the following: a notification banner on the Platform, an email to your registered address, or an in-account notification at the time of your next login.

Amended Terms take effect on the date specified in the notification. Your continued use of the sgjili Platform after that effective date constitutes your acceptance of the revised Terms. If you do not accept the amended Terms, you must cease using the Platform and may request account closure in accordance with Section 11 above.

The most current version of these Terms will always be accessible at sgjili.net/terms-conditions. We recommend bookmarking this page and reviewing it periodically.

15. Governing Law & Dispute Resolution

These Terms and Conditions, and any dispute or claim arising out of or in connection with them or their subject matter or formation, shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.

In the event of a dispute between you and sgjili, you agree to first contact our customer support team at [email protected] to seek an informal resolution. sgjili will endeavour to respond to all formal dispute submissions within five (5) Philippine business days.

If a dispute cannot be resolved informally, it shall be referred to PAGCOR's dispute resolution process, as applicable under the terms of sgjili's operating license. Any unresolved dispute shall thereafter be subject to the exclusive jurisdiction of the competent courts of the Philippines.

Nothing in this clause shall prevent either party from seeking urgent injunctive or other equitable relief from a court of competent jurisdiction where necessary to prevent irreparable harm.